Effective on: September 20th 2020

Introduction and Scope

GESTION REGAIN INC. (“Doing Business as Regain Media”, “we”, “us”, “our”) takes the protection of personally identifiable information (“Personal Data”) very seriously. This Privacy Policy (the “Policy”) addresses data subjects whose Personal Data we may receive from our customers on our website regainmedia.co (collectively, the “Services”).

Controllership

GESTION REGAIN INC. acts as an agent, also known as a data processor, for the Personal Data we process for our customers when providing our Services. This means that our customers determine the type of Personal Data they provide for us to process on their behalf. We typically have no direct relationship with the individuals whose Personal Data we receive from our customers.

Basis of Processing

We may process your Personal Data on the basis of:

● your consent;

● the need to perform a contract with you;

● our legitimate interests or those of a third party, such as our interest in marketing our Services;

● the need to comply with the law; or

● any other ground, as required or permitted by law.

How We Receive Personal Data

We may receive your Personal Data when:

● you provide it directly to us as part of using our Services;

● your calls with us or our clients are being recorded; 

● our customers (including their employees, contractors, and other representatives of the company) provide it to us;

● our service providers provide it to us.

Categories of Personal Data

We may process the following types of Personal Data: 

● biographical information, such as company name or first and last name in the case of a person; and

● contact information, such as email address, phone numbers and postal addresses;

● company information, such as their objectives and current obstacles.

Purposes of Processing

We may process your Personal Data for the purposes of:

● enabling the use of the Services;

● responding to your requests or questions; and

● sending you email, SMS, voicemails and phone calls marketing communications about our business or our clients' which we think may interest you.

Data Retention

When the purposes of processing are satisfied, we will delete the related Personal Data within one year.

How We Use Your Information

The information we collect is used solely for the following purposes:

To communicate with you through SMS or other communication methods, including sending updates, promotions, and other relevant

information.

To improve our services and tailor our communications to meet your

preferences.

To respond to customer service inquiries and support requests.

Opted-In SMS Information

GESTION REGAIN INC. values your privacy and is committed to not sharing, selling, or otherwise disclosing your opted-in SMS information to third parties. Your phone number and any information related to your SMS subscription will not be shared with any external entities, unless required by law or in connection with a legal obligation.

We reserve the right to use, transfer, sell, and share aggregated, anonymous data, (which does not include any Personal Data) about individuals whose Personal Data we process in connection with providing our Services, for any legal business purpose. These purposes may include analyzing usage trends or seeking compatible advertisers, sponsors, and customers.

If we have to disclose your Personal Data to governmental/law enforcement officials, we may not be able to ensure that those officials will maintain the privacy and security of your Personal Data.

Cookies

A “cookie” is a small file stored on your device that contains information about your device. We may use cookies to provide basic relevant ads, website functionality, authentication (session management), usage analytics (web analytics), and to remember your settings, and generally improve our websites and Services. 

We use session and persistent cookies. Session cookies are deleted when you close your browser. Persistent cookies may remain even after you close your browser, but always have an expiration date. Most of the cookies placed on your device through our Services are first-party cookies, since they are placed directly by us. Other parties, such as Google, may also set their own (third-party) cookies through our Services. Please refer to the policies of these third parties to learn more about the way in which they collect and process information about you.

If you would prefer not to accept cookies, you can change the setup of your browser to reject all or some cookies. Note, if you reject certain cookies, you may not be able to use all of our Services’ features. For more information, please visit https://www.aboutcookies.org/.

You may also set your browser to send a Do Not Track (DNT) signal. For more information, please visit https://allaboutdnt.com/. Please note that our Services do not have the capability to respond to “Do Not Track” signals received from web browsers.

Data Integrity & Security

We have implemented and will maintain technical, administrative, and physical measures that are reasonably designed to help protect Personal Data from unauthorized processing. This includes unauthorized access, disclosure, alteration, or destruction.

Access & Review

If we process your Personal Data, you may have the right to request access to (or to update, correct, or delete) such Personal Data. You may also have the right to ask that we limit our processing of such Personal Data, as well as the right to object to our processing of such Personal Data. You may also have the right to data portability.

Third-Party Links

Our website and communications may contain links to third-party websites. These websites have their own privacy policies, which are not covered by this Privacy Policy. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

Privacy of Children

The Services are not directed at, or intended for use by, children under the age of 18.

Changes to this Policy

If we make any material change to this Policy, we will post the revised Policy to this web page. We will also update the “Effective” date. By continuing to use our Services after we post any of these changes, you accept the modified Policy.

Contact Us

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

GESTION REGAIN INC.

7 Jeanne-Pilon Street, Notre-Dame-de-l'Île-Perrot

Quebec, J7W1P1, Canada

Email: [email protected]